Pro.Care: Customer Services & Integrated Logistics Support

More than ever, efficient and cost-effective service & support have become essential for the successful performance of your system during its operational life cycle. When your operability is at stake, you need technical expertise you can trust.

To ensure maximum support and availability of its products, Barco presents Pro.care, a worldwide support network, with both regional competence centers and local service centers that are your guarantee for fast turnarounds, continuous worldwide availability of spare parts and long-term technical expertise.

The Pro.Care network consists of:

• Eight local service centers spread worldwide, with over 50 highly qualified and experienced customer support people.
• Three major regional competence centers that can rely on local in-house production and engineering capability with complete design, testing and repair facility up to component level.

Barco's Pro.Care services include:

• Repair services
• Spares support
• Obsolescence management
• Software support
• Training courses
• Other customer services

If you are interested in one of these services, please contact your local sales person or get in touch with one of the Pro.Care regional service centers.